Refund Policy

As our products are digitally delivered information and personally delivered marketing services, there are no refunds unless, for example, a person has been accidentally charged twice for the same product or service.

If the digital product does not download correctly or if the wrong product is downloaded, email us at ykmiller@millermosaicllc.com ^[1] and we will provide you with the correct digital product.

Time Period for Completion of Paid Services

Our general policy is to begin the service as soon as payment for one-time projects has been received with the understanding that creating and implementing a social media strategy or other such services is not an overnight project. Each client’s strategy is individually created.

For those services in which client input and facilitation are required, the length of time until completion of the services is therefore also dependent on the client’s timely cooperation in providing any requested input.

It is the goal of Miller Mosaic to implement all paid services for one-time projects in a timely manner subject to the current projects already in progress at the time of payment as well as the timeliness of the client participation after payment.

For ongoing engagements, payment schedules are set for each client individually. In general, payment is due at the beginning of each month of service.

No Representations or Guaranties Whatsoever

As explained in our legal disclaimer ^[2], we make no representations or guaranties whatsoever about the success of any marketing campaign, plan, advertisement, website, blog, social networking, advice, recommendation or suggestion.