Untangling Facebook (Business) Page Default Tab Options

by Phyllis Zimbler Miller on July 23, 2010

Picture of woman tangled with knitting

Facebook offers businesses incredible networking and relationship-building opportunities with potential clients and customers. But there are a couple of major catches.

First, Facebook changes things often, which can be quite unnerving, especially for people who teach others about how to use Facebook.

Second, the logic of where things are is NOT logical.

Here’s a case in point:

After Yael built a customized tab for our company Power Marketing Facebook (business) PAGE, we wanted this customized tab page view – that we labeled “Inner Circle” – to be the default page view when someone new came to our Facebook (business) PAGE.

To accomplish our goal of making the Inner Circle tab page view the default page view, I clicked on edit and went to the page view on our Facebook PAGE where I found the section “Wall Settings.” By clicking on “Edit” for that section I got the option of “Default Landing Tab for Everyone Else” (I assume that means everyone except the admins of the page). And I chose the Inner Circle tab.

But here’s what I later learned from Susan Newman of www.SusanNewmanDesign.com:

I could have stayed on the “Wall” page view of the Facebook Power Marketing PAGE (the “Wall” being the usual default page view). Then instead of clicking the “Edit Page” found directly under the logo image, I could have simply clicked on “Options” located under the empty field for “What’s on your mind?” and then the word “Settings” would appear.

If I then clicked on “Settings,” I’d get the same default landing tab option choices I got when I clicked on “Edit Page” and then clicked on the “Edit” option for “Wall Settings.”

Are you thoroughly confused now? Even so, do check out our Facebook Inner Circle tab page view. It should now appear as the first page view when you go to www.facebook.com/powermarketing (and if it doesn’t, let us know).

Two different ways to accomplish the same objective of changing the default tab page view; each way found on a different page view of the same Facebook PAGE. Is it any wonder that using Facebook can drive some people mad?

© 2010 Miller Mosaic, LLC

Phyllis Zimbler Miller is a co-founder with Yael K. Miller of the social media marketing company Miller Mosaic Power Marketing. Phyllis and Yael spend a great deal of time working on de-mystifying social media so that Miller Mosaic Power Marketing clients can effectively use social media to attract more business. Check out our monthly de-mystifying program at http://budurl.com/joinmmic

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